1.1. Welcome to www.rmgforensics.com ("Website"), owned and operated by RMG Forensic Services (Pty) Ltd ("RMG"). RMG is committed to protecting the privacy of the user of the Website. RMG values the trust of its subscribers and all others who work with it and RMG recognises that maintaining your trust requires transparency and accountability in how RMG handles your Personal Information. This privacy policy ("Policy") is incorporated into and is subject to RMG's standard terms and conditions and the general terms relating to the use of the Website.
1.2. In performing RMG's services in the ordinary course of business, RMG may collect, use and disclose Personal Information. Anyone from whom RMG collects such information can expect that it will be appropriately and lawfully protected and that any use of or other dealing with this information is subject to consent, where this is required by law. This is in line with the general privacy practices of RMG.
1.3. This Policy sets out how RMG collects, uses, discloses, and safeguards the Personal Information it processes in the course of its business.
2.1. In this Policy, in addition to the other terms that have been defined in the body of the Policy, RMG makes use of the following terms:
2.1.1. "Personal Information" means all information which may be considered to be personal in nature or information about an identifiable natural and/or existing juristic person (where applicable) in terms of the Electronic Communications and Transactions Act 25 of 2002 ("ECTA"), the Consumer Protection Act 68 of 2008 ("CPA") and the Protection of Personal Information Act 4 of 2013 ("POPIA"); and
2.1.2. "User, you, your or yourself" refers to any person who makes use of the Website for any purposes whatsoever, whether or not such use is free of charge or paid for.
2.2. In addition, unless the contrary is specified, terms that are used in the Policy that are specifically defined in POPIA, are given the meanings ascribed to them in POPIA.
RMG may collect Personal Information in conducting its ordinary business operations, including through the use of its Website. In processing such Personal Information, RMG at all times ensures that (i) it complies with the provisions of POPIA and (ii) such Personal Information is used for legitimate business purposes.
RMG does not, except where otherwise permitted by law, collect, use or disclose your Personal Information without your consent.
5.1. RMG operates its Website, and conducts its business in general, in accordance with South African legislation. RMG considers it imperative to protect the privacy interests of data subjects (natural as well as juristic persons).
5.2. In the event that RMG sends Personal Information outside of South Africa (including if
such information is hosted offshore), RMG will ensure that it takes all reasonable steps to ensure that it
complies with all applicable laws in this regard, including POPIA.
5.3. RMG does not transfer any Personal Information outside the Republic of South Africa. In the event that RMG have to transfer Personal Information outside of South Africa (including if such information is hosted offshore), RMG will obtain your consent, or where we are not able to obtain consent we will ensure that we comply with section 72 of POPIA and other relevant laws in this regard.
All Personal Information retained on RMG's database, including such information obtained through the use of the Website, is in accordance with the retention provisions set out in the applicable laws and regulations of South Africa, including those set out in POPIA.
7.1. It is important to note that you have rights in relation to your Personal Information.
7.2. You have the right to contact RMG at any time to ask RMG to:
7.2.1. Confirm that it holds your Personal Information (at no charge);
7.2.2. Provide you access to any records containing your Personal Information or a description
of the Personal Information that RMG hold about you (subject to payment of a prescribed fee); and / or
7.2.3. Confirm the identity or categories of third parties who have had, or currently have, access
to your Personal Information (also subject to payment of a prescribed fee).
7.3. RMG's can be contact writing an email to This email address is being protect from spam bots. Please enable Javascript on your browser in order to view it. or calling us on This telephone number is being protect from spam bots. Please enable Javascript on your browser in order to view it.
7.4. When you make a request regarding your Personal Information, RMG will take reasonable steps to
confirm your identity.
7.5. There may be times when RMG cannot grant access to your Personal Information, including where granting you access would:
(i) interfere with the privacy of others
(ii) result in a breach of confidentiality.
RMG will always provide you with reasons if this is the case.
7.6. If you are of the view that any Personal Information that RMG holds about you is incorrect in any way, including that it is inaccurate, irrelevant, outdated, incomplete or misleading, you are allowed to ask RMG to correct it. If you believe that any Personal Information that RMG holds about you is excessive or has been unlawfully obtained, you can ask RMG to destroy or delete it. You may do the same if you think that RMG has retained if for longer than necessary, given the purpose. RMG will do so unless there are good grounds not to (such as that RMG is required to hold it for a period prescribed by any applicable legislation).
7.7. It is important, however, to understand that if you withdraw your consent for RMG to use some of your Personal Information, it may affect the quality and level of service that RMG can provide to you.
8.1. RMG has adopted a security model to protect your Personal Information that complies with generally
accepted information security practices and procedures. As part of RMG's security systems, RMG has implemented
fire-wall technology, password controls, encryption processes and antivirus software. This is in addition to the
physical security measures adopted by RMG to ensure that it takes all appropriate, reasonable technical and RMG's
measures to prevent (i) loss of, damage to, or unauthorised destruction of Personal Information, and (ii) unlawful
access to or processing of Personal Information. RMG has a stringent security policy in place that every officer,
employer and supplier of RMG must adhere to.
8.2. RMG confirms that it takes all reasonable measures to:
8.2.1. Identify all reasonably foreseeable internal and external risks to any Personal Information in its possession or under its control;
8.2.2. Establish and maintain appropriate safeguards against any risks that are identified by RMG;
8.2.3. Regularly verify that these safeguards are effectively implemented by or on behalf of RMG; and
8.2.4. Ensure that such safeguards are continually updated in response to new risks or deficiencies in previously implemented safeguards.
9.1. The Website uses cookies in a limited way.
9.2. Cookies are small files containing information that a Website uses to track a visit by a user. RMG uses session cookies to better understand how the Website is used by users to improve the performance of the Website for users, particularly the way search pages are delivered. RMG has installed settings on the Website to ensure that session cookies do not remain on your computer at the end of your visit to the Website and cannot be used to obtain any personally identifiable details.
10.1. The Website may contain links to third party websites. In the event that you follow a link to any of these websites, it is important to note that these websites have their own terms of use and privacy policies and that RMG does not accept any responsibility or liability for them. If you (i) are a client of RMG, or (ii) are a user of the Website, and you have purchased products or services from RMG, RMG may use your contact details to send you details of any new similar products or services which RMG thinks you would be interested in. In doing so, RMG will at all times comply with any applicable direct marketing laws.
10.2. Any communications that you do receive from RMG pursuant to clause 10.1 will set out how to opt out of receiving future communications from RMG, free of charge, if you no longer wish to receive material for any reason whatsoever. RMG will only send you marketing messages when you tick the relevant boxes at certain times when engaging with RMG.
10.3. As RMG is not responsible for any representations, information, warranties and/or content on any Website of any third party (including websites linked to this Website), RMG does not exercise control over third parties' privacy policies and the onus is on the User to refer to the privacy policy of any such third party before providing them with any of your Personal Information.
RMG, in its sole discretion, reserves the right to update, modify or amend this Policy from time to time with or without notice. You therefore agree and undertake to review the Policy whenever you visit the Website. Save as expressly provided to the contrary in this Policy, any amended version of the Policy shall supersede and replace all previous versions thereof.
Questions, concerns or complaints related to this Policy or RMG's treatment of Personal Information should be directed to the following email address This email address is being protected from spam bots. Please enable Javascript on your browser in order to view it..